Relations with Employee

Employment

The DOWA group tries to maintain an appropriate number of employees, considering the present status of number of employees and our growth plan. As of March 31, 2011 we have total 4,511 employees of which 4,057 employees (90%) are male and 454 employees (10%) are female. The number of temporary workers including contract employees, non-regular staff and dispatched workers is 1,554.

Employment status (persons)

  Number of employees at the year end Number of male and female employees
Management Regular employees Male Female
 In Japan 670 2,924 3,299 295
Outside Japan 111 806 758 159
Non-regular and temporary basis Dispatched employees
973 420
154 7

Human Resources

DOWA’s human resource system is operated, based on the role and qualification grade system. In 2010, we renewed the criteria of our role grades that are the basis of the system. The criteria show DOWA’s expectations and actions to member companies in order for DOWA to continue to remain competitive and recognized for its value. We tried to discuss which criterion should be renewed among employees in a workshop style to make the renewed criteria very specific and concrete.

HR Workshop

Illust
Purpose To encourage employees to participate in the process of defining the ideal mode and behavior expected from them
Participants 25 employees across operating companies aimed at cross group communication.
Period Discussion was conducted intensively during the period from September through November.
Contents

1. Identify the present business status and human resources

2. Identify roles and expectations required for employees

3. Identify actions required for employees

4. Make specific and concrete actions per grade

photo
Yuzuru Hisae, the Commercialization Promotion Office, DOWA Electronics

VOICE

Participation in workshop

Workshop with members from different business areas offered me a good opportunity to gain understanding of changes in our business structure and surrounding environment. We tried to discuss issues as specific and concrete as possible and in the process our communication abilities were tried. Let’s encourage useful operation of the renewed criteria to make our company more attractive and enjoyable. (Proposals for improvement are always welcome.)

In connection with the introduction of the new system, we also reviewed our employee evaluation system, ability development system and relevant initiatives.

We continue to improve the system, aimed at fostering competitive human resources and vitalizing our organizations while observing the operational statuses of the system and identifying issues by conducting surveys on a regular basis.

Work/Life Balance

The DOWA group’s work/life balance aims at helping each employee to exercise his/her abilities to the greatest extent according to his/her life style both at work and at home. We strive to improve the working environment by implementing a more flexible working system like flexible working hours and leave of absence system for raising children and caretaking of family members.

In 2010, six female employees took child-raising leaves of absence.
We will continue our work life balance efforts, based on the action plan to nurture the next generation that was prepared in 2009.

VOICE

Child-raising leave of absence

photo
Mizuho Ito (with her daughter Yuka), Akita Local Center, DOWA Management Service

As this was the first child raising experience for me, one year passed faster than I had imagined, I was busy with taking care of my daughter from morning till night during the absence leave of child-raising. Despite the hectic days, I was glad to be able to be always together with her, which was such a valuable time for me.

I was not sure whether I could go back to my work after one year’s absence, but my colleagues are really considerate and willing to cover my job in case I have to take emergency leave of absence during the leave of child-raising and after I returned to my workplace. I am very grateful that I can work at such a wonderful workplace. I work full time after one year of leave of absence for child-raising. I'm now working hard to find out how effectively I can complete my job within working hours.

I would like to treasure every day, thanking for my colleagues and my family who always extend cooperation. [She returned to work in January 2011 after one year of leave of absence for child-raising]

Developing Human Resources

The DOWA group is actively promoting employee education, aimed at enhancing the power of the field force that can contribute to cultivating a corporate climate to foster and develop human resources who can play an important role in global markets.

Among others, the skill improvement initiative is very important to position DOWA as technology-oriented company and remain competitive in international markets. The initiative can strengthen the DOWA group’s basic system to foster human resources continuously in each field of business. We made a presentation at the end of 2010 to promote and improve this initiative horizontally across the group.

Skill Improvement Presentation

photo
Objective To share examples of how the initiative is operated at each forefront and operational tips through presentations and exchange of opinions
Participants 18 persons in charge of education at each forefront
Period March 2011

We will continue to support DOWA’s manufacturing forefront not only through presentations but also by continuing these initiatives in combination with various human resource systems including the role and qualification grade criteria.

TOPICS 2010 Effort of Operating Companies

DOWA Eco-system enhances education of globally-oriented human resources through its unique programs. DOWA’s programs are aimed at development of leaders who have a global view and can contribute to increasing corporate value and improving the levels of our employees as part of our efforts responding to our rapid global deployment.

Overseas Training of Newly Recruited Employees

We dispatch newly recruited employees who have stayed with DOWA for three years to our overseas sites for training so that they can learn about the international business of their own company and develop international view through on the job training and human exchange programs. We also set up a training program for brushing up their language and presentation skills. They are assigned to make a presentation in English on the fast day of training and also after they return to Japan and answer questions.

Objectives

1. To be able to communicate in English, learn the difference between Japan and other countries and experience different cultures through an overseas stay

2. To understand business operations of each company and environmental business situation of each country

3. To discover the difference between Japanese companies and companies in other countries, identify which points should be improved and make use of the results in actual business activities

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Period November 15 (Mon.) – 26 (Fri.), 2010
Number of participants 7 employees who have stayed with DOWA for three years
Place

Overseas business offices of DOWA Eco-System

BPEC, ESBEC (Thailand), TEC (Singapore) and PPLi (Indonesia)

VOICE

photo

Through the training this year, I had a very affirmative experience of staying abroad and was able to identify my strengths and weaknesses of living abroad. In addition, my experience of different business environment from that in Japan and new values made me discover many things which I had not seen before. I would like to make use of this experience in contributing to environmental reclamation in Asian countries in the near future.

Shunsuke Yoshi, Osaka Sales Office, Geotech Business Unit, DOWA Eco-system

Cross-cultural Exchange Program

This program is a one-day class given by professionals to give some insights into solutions for communicating with foreigners. In this program, participants learn the background of the difference between Japanese and foreigners and also what kind of communication gaps are created by cultural differences, while they are encouraged to speak up more aggressively.

Objectives

To enhance skills to cope with interaction with local people abroad and overseas business activities smoothly

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Period April 27, 2010 (First) and July 23, 2010 (Second)
Number of participants 12 (First) and 14 (Second)
Qualified participants New and mid-career employees who are assigned to work abroad and may be engaged in international business activities in the future.

VOICE

photo

Employees who are assigned to work abroad will often be assigned later as the head of an office or a company, or mid-career managers. Therefore, ability to communicate with employees abroad is a prerequisite to them and they must overcome the difference of languages. Smooth communication, understanding and respect for mutual cultures are of importance in globalization of enterprises.

Toru Nishiyama, Chairman and President, DOWA Shuzhou

Health and Safety

The DOWA group continues to offer educational programs on health and safety of workplace to employees and those of partner companies to raise awareness and prevent accidents. We also offer study sessions on risk assessment and accident cases in addition to various training and educational programs, especially in production-related departments where environmental and safety education is prerequisite.

In 2010 under the idea that “safety must be seen from the eyes of others”, we conducted 1) safety patrols by relevant parties of the companies of the DOWA group, 2) offered “Safety Environmental Compliance Training” sessions to study compliance from the environmental and anti-pollution point of view, combined with ISO14001 and 3) introduced a “Danger Education through Experience” targeted for field maintenance personnel and young engineers.

Frequency rate/Severity rate

[2010 accident incidents at the DOWA group’s production bases]

The 2010 frequency rate of the DOWA group’s production sites was compared to that of another company of similar scale listed in the occupational accident statistics by the Ministry of Health, Labour and Welfare, and the figures weare 2.36 vs. 2.79. DOWA’s severity rate was 0.09 compared to that of the other company of 0.35. DOWA’s figures are all lower than those of the other company in the accident statistics.

*These rates are compared to those confirmed values of the accident statistics in 2009 for a company with 50 to 99 employees.

Compliance

Aiming at making a safer and more comfortable working environment, we set up the DOWA Hotline Desk and advertise the desk through in-house posters. The DOWA Hotline Desk is open even for customers and partners so that we can build up sound relations with outside our company.

[Towards preventing problems from reoccurring] About soil contamination at DOWA F-Tech

Selenium, arsenic and hexavalent chromium of more than the legal standards were detected in the soil of the premises of a closed plant (Waki-machi, Okayama Prefecture) of DOWA F-Tech (located in Misaki-cho, Okayama Prefecture) by our own voluntary examination. DOWA F-Tech reported the results to Okayama Prefecture and held a meeting to explain the results to local citizens.

The reasons of contamination were not clear, but one possibility is that selenium that was used as a coloring agent of glass from 1971 until 1976 is assumed to have leaked into the environment. The water quality inspection by the prefectural authority of wells at five points around the premises showed that the quality complies with the environmental standard. No impact on the surrounding communities is anticipated. The company ceased its operation in 2009, and therefore, additional hazardous substances will not cause impact on soil and underground water.

We apologize sincerely to people living around the premises and those concerned for our conduct that posed them too much inconvenience. We will continue to properly address the matter under the guidance of Okayama Prefecture.

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